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Letter to Our Patients

We are now open for business!

I cannot believe how long it has been, but we are finally able to reopen the office. As you can imagine we have had to make some significant changes as to how the office operates as well as how we book your appointments. There is a lot to go over, but I will try to be as brief as I can and will keep you updated as policies evolve.

When you call in for your appointment Laura will be asking you 8 screening questions and when you arrive at the office, you will be re-screened with these eight questions and asked to sign and date the document. This document will become part of your clinical record and can help the government to trace the spread if an outbreak occurs. The three-step screening process will be every visit until we are notified that it is no longer necessary.

You will notice orange tape on the floor that will be spaced out six feet apart to maintain physical distancing. We are hoping in the beginning that this will be a moot point as ideally there will be only one person in the office at a time. You will also notice we have removed any waiting room chairs, magazines and toys for the children. Our goal is to minimize touching any surface in the office. If you have someone drive you to your appointment we will ask them to please wait in the car for you. Please do not arrive to your patient appointment more than five minutes early to be sure the last patient has left.

The Ontario Chiropractic Association along with the Canadian Chiropractic Association and both the Provincial and Federal governments have given us specific instructions for sanitizing our office as well as what is considered appropriate PPE. I would like to assure you that the office will be thoroughly cleaned before and after every patient and both Laura and I will be wearing masks. We are asking everyone who comes in the office to be wearing a mask as well and if you don’t have one, we will be able to provide you one for $2. These cleaning procedures will take time and therefore the number of patients we can book in a day is significantly reduced.

I will also be conducting a re-examination of everyone as it has been a significant amount of time between treatments so please expect to be here for a few extra minutes.

We will continue to keep you updated as things evolve. We look forward to seeing you soon.


Dr. Campbell and Laura